QuickBooks Online ยท Delete vs Void

How to Delete an Invoice in QuickBooks Online and the Mobile App

Deleting an invoice removes it completely and leaves a gap in your invoice sequence. It is permanent, so use it only for invoices that should never have existed.

At QuickFix Bookkeeping, the guidance is simple: if the invoice was ever sent or has a payment linked, void it instead. Delete only clean mistakes. Here is how to do it on desktop and mobile.

Delete an Invoice, Step by Step

METHOD 1QuickBooks Online (Web Browser)Most users
1

Go to Sales, then Invoices. Locate the invoice you want to remove in the list.

2

Open the Action dropdown at the end of the invoice row, then select Delete. You can also open the invoice and choose More, then Delete at the bottom.

3

Confirm. QuickBooks asks you to confirm because this cannot be undone. The invoice is removed, though its deletion is recorded in the Audit Log.

METHOD 2QuickBooks Mobile App (iOS and Android)On the go
1

Open the QuickBooks app and tap the menu, then Invoices. Tap the invoice you want to delete to open it.

2

Tap the menu icon inside the invoice, choose Delete, and confirm. The app syncs the change to your account immediately.

Before You Delete

Deleting is permanent and breaks your invoice numbering sequence, which auditors notice. If the invoice was sent or has a payment applied, void it instead to keep the record. If you delete by accident, you can rebuild it from the Audit Log, covered in our recover deleted invoices guide.

Delete vs Void: Pick the Right One

ActionWhat HappensUse When
DeleteRemoved entirely, gap left in sequence, no recoveryA clear mistake, never sent
VoidAmount set to zero, record and number keptIssued but should not be paid

Related QuickBooks Invoice Guides

Deleted the Wrong Invoice?

Let QuickFix Bookkeeping Put It Right.

A deleted invoice with a linked payment can throw your reconciliation off. Our ProAdvisors rebuild it from the Audit Log with the right date and payment so your books stay clean.

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